Welcome to the Privacy Statement & Cookie Information for Personalised Warehouse . References in this Privacy Policy Statement to "we" and "us" are to "Personalised Warehouse . Yes we use cookies, who doesn't! But here at Personalised Warehouse we are committed to maintaining your privacy. Our full privacy policy statement is listed for you below and if we make changes to this policy, we will notify you by updating this statement on our website. You should check this page from time to time to ensure that you are happy with any changes.
PRIVACY POLICY
This privacy policy sets out how Personalised Warehouse uses and protects any information that you give Personalised Warehouse when you use this website. Personalised Warehouse are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
WHAT INFORMATION DO WE COLLECT?
Any personal information you provide to us is maintained on secure servers. We collect information when you register online or update your account, log-in, place an order, communicate online with our customer service representatives, opt-in to receive our emails, shop online, participate in a sweepstakes, contest, promotion or survey, or join our social networking sites. This personal information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number). If you create an online account, you also have the option of providing your product preferences or interests.
Personalised Warehouse Privacy Policy Information
WHAT THE DATA WILL BE USED FOR?
We use information held about you in the following ways:
To enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.
We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Personalised Warehouse that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
There are limited circumstances where we may share some of your data with others and they are as follows:
With agents (including credit reference agencies, credit card clearing agencies (Barclays Merchant Services in UK),fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function. In the unlikely event that our business assets are ever sold to or purchased by another company, Personalised Warehouse may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.
To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
We may also, very occasionally, make names, email addresses and postal addresses available to carefully selected companies whose goods or services we believe may be of interest to our customers.
HOW CAN YOU OPT OUT?
If you do not want us to use your data in this way, you have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
We offer a range of ways in which you can inform us about your marketing preferences:
You can also exercise the right at any time by selecting the "unsubscribe" button on any email newsletter which you receive.
Send an email to customer service at Personalised Warehouse writing "unsubscribe" in the subject heading.
COOKIES POLICY
A cookie is a small data file that is stored by your web browser on your computer. We use cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept cookies you will be unable to use this website. Refer to the ‘Help’ content of your browser for more information on selecting or deselecting cookies.
Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website. We do not use cookies to collect or record information such as your name, address or payment details.
We use cookies on this website for the following main purposes:
For technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products.
To distinguish you from other users of this website, so we can personalise your shopping experience by making this website and the advertising displayed on it more relevant to your interests and so we can remember choices you make (such as your user name, language or the country you are in) when you return to visit this website.
To collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns.
To enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website.
Most web browsers automatically accept cookies. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website. By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.
If you do not consent, you must either disable cookies or refrain from using this website. Please see our Managing Cookies section below for information on how to manage and disable cookies.
THIRD PARTY COOKIES
Some cookies may be set by third parties when you visit this website. These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties. These cookies are controlled by the third parties, so please check the third-party websites for more information about these cookies and how to manage them. These third party cookies do not collect personal data from which the third party would be able to identify individual customers.
Some of our third party partners that may set cookies on this website include:
Social buttons - If you 'share' Jstar Creations content with friends through social networks - such as Facebook, Google and Twitter - you may be sent cookies from these third party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
If you are not happy with the way that we use cookies then you should delete Jstar Creations cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)
MANAGING COOKIES
Most browsers allow you to refuse to accept cookies. For example:
In Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.
In Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use the shopping basket on this website.
You can also delete cookies already stored on your computer:
In Internet Explorer, you must manually delete cookie files.
In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
Deleting cookies will, however, have a negative impact on the usability of many websites.
LINKS TO THIRD-PARTY SITES
In an attempt to provide you with increased value, we may from time to time include third party links on our website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.
DATA SECURITY
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. If you have any questions about our cookies or Privacy Policy, please contact us by email, by telephone, or by post.